FAQs

 

What is the story behind Home & Loft?

We're so glad you asked! You can read all about how Home & Loft began on our about page here.

Where are your products made?

All of our products made by incredibly talented artisans in Turkey! We have personal relationships with each one of our makers and visit them each year to ensure a sustainable positive relationship and well as the best quality product. 

What does it mean when you say the product is handmade? 

Each Home & Loft piece is handmade which means that one (or more) of our talented artisans take part in crafting every piece that we sell. From selecting the highest quality yarn, to carefully hand weaving each section, tailoring the garment, hand stitching the tag, washing, folding, and finally packaging it for its journey to our office in New York City. Our products are designed and made intentionally. By a real person. So when you purchase a towel or a bathrobe from our collection, you are not only going to receive a beautiful handmade piece, but you're also supporting a talented artisan's craft! If you'd like to learn a little more, we wrote a blog post about it that you can read here. 

What makes Turkish cotton so special? 

Turkey’s cotton fields are some of the best in the world due to their fertile soil and finely tuned centuries old farming practices. Our weavers carefully select longer fiber cotton in order to weave fabric that have fewer joins and result in stronger/longer lasting material.

How do I care for my Home & Loft textiles? 

Properly caring for your Home & Loft textiles will ensure that they last a lifetime! We've put together a brief guide to help you as you wash and care for your garments and towels. You can view it here. 

What is One Tree Planted? Can you tell me about your partnership?

In January 2020, we launched an exciting new partnership with One Tree Planted, a 501(c)(3) non-profit environmental charity that is on a mission to create a healthier climate by protect biodiversity and helping reforestation efforts around the world. If you'd like to learn more about our partnership, please visit our blog post about it! 

Do you have a shipping + return policy? 

Yes! You can find it here.